Effective Date: 27-02-2025

Utopia Biocon Pvt. Ltd. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website [Insert Website URL] and use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

a.1. Name, email address, phone number, and shipping/billing address.

a.2. Payment details (processed securely via third-party payment gateways).

a.3. Account credentials (if you register an account).

b. Non-Personal Information

b.1. IP address, browser type, device information.

b.2. Cookies and tracking technologies for website analytics.

b.3. Purchase history and preferences.

c. Information from Third Parties

c.1. Data from payment service providers.

c.2. Information from social media platforms if you log in via social accounts.

2. How We Use Your Information

We use the information collected to:

2.1. Process orders, payments, and deliveries.

2.2. Provide customer support and respond to inquiries.

2.3. Improve user experience and website functionality.

2.4. Send promotional offers and marketing communications (with your consent).

2.5. Comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

3.1. Service Providers: Payment processors, shipping partners, and IT support.

3.2. Legal Authorities: If required by law or for fraud prevention.

3.3. Business Transfers: In case of mergers, acquisitions, or company restructuring.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and users should also take precautions to safeguard their information.

6. Your Rights & Choices

You have the right to:

6.1. Access, update, or delete your personal data.

6.2. Opt out of marketing communications.

6.3. Restrict data processing under certain conditions.

6.4. Request a copy of your data.

6.5. To exercise these rights, contact us at [utopiabioconpvtltd@gmail.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to read their policies.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will be posted on our website with the effective date.

10. Contact Us

For any questions or concerns, contact us at:

📧 Email: utopiabioconpvtltd@gmail.com

📞 Phone: 99036 65959

📍 Address: 150/15 Kabi Nabin Sen Road, Dumdum, Kolkata, WB, Pin: 700028