{"id":3304,"date":"2025-02-23T21:02:34","date_gmt":"2025-02-23T21:02:34","guid":{"rendered":"https:\/\/utopiabiocon.com\/in\/?page_id=3304"},"modified":"2025-03-10T19:49:20","modified_gmt":"2025-03-10T19:49:20","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/utopiabiocon.com\/in\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Refund Policy\n<\/h2>\t\t\n\t\t\n\t

Effective Date: 27-02-2025<\/strong><\/p>

At Utopia Biocon Pvt. Ltd.<\/strong> , we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our refund policy below.<\/p>

1. Eligibility for Refunds<\/p>

1.1. We offer refunds under the following conditions:<\/p>

1.2. The product is defective, damaged, or incorrect upon delivery.<\/p>

1.3. The product is returned in unused, original condition with all packaging and accessories.<\/p>

1.4. The return request is made within [7] days of delivery.<\/p>

1.5. Refunds are not applicable for perishable, personalized, or clearance-sale items unless defective.<\/p>

2. Refund Request Process<\/p>

To initiate a refund, follow these steps:<\/p>

2.1. Contact Us at [Insert Email\/Phone] within [3] days of delivery.<\/p>

2.2. Provide order details, reason for return, and supporting images (if applicable).<\/p>

2.3. Once approved, return the product to our designated address (return shipping details will be provided).<\/p>

2.4. After inspecting the returned item, we will process your refund within [3] business days.<\/p>

3. Refund Method<\/p>

3.1. Refunds will be issued via the original payment method (credit\/debit card, UPI, net banking, etc.).<\/p>

3.2. For Cash on Delivery (COD) orders, refunds will be provided as store credit or bank transfer.<\/p>

3.3. Shipping fees (if any) are non-refundable unless the return is due to an error on our part.<\/p>

4. Non-Refundable Items<\/p>

4.1. Products that have been used, altered, or damaged after delivery.<\/p>

4.2. Items returned without original packaging, invoice, or accessories.<\/p>

4.3. Products purchased on final sale, clearance, or as perishable goods.<\/p>

4.4. Gift cards, downloadable software, and promotional giveaways.<\/p>

5. Late or Missing Refunds<\/p>

5.1. If you haven't received a refund yet, please check with your bank or payment provider.<\/p>

5.2. Processing times may vary; contact us if your refund isn\u2019t reflected within [7] days.<\/p>

6. Cancellation Policy<\/p>

6.1. Orders can be canceled before shipment for a full refund.<\/p>

6.2. Once shipped, the standard return\/refund policy applies.<\/p>

7. Contact Us<\/strong><\/p>

For any questions or concerns, contact us at:<\/p>

\ud83d\udce7 Email: utopiabioconpvtltd@gmail.com<\/p>

\ud83d\udcde Phone: 99036 65959<\/p>

\ud83d\udccd Address: 150\/15 Kabi Nabin Sen Road, Dumdum, Kolkata, WB, Pin: 700028<\/p><\/div>\n\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Refund Policy Effective Date: 27-02-2025 At Utopia Biocon Pvt. Ltd. , we value customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our refund policy below. 1. Eligibility for Refunds 1.1. We offer refunds under the following conditions: 1.2. The product is defective, damaged, or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3304","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/pages\/3304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/comments?post=3304"}],"version-history":[{"count":4,"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/pages\/3304\/revisions"}],"predecessor-version":[{"id":3376,"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/pages\/3304\/revisions\/3376"}],"wp:attachment":[{"href":"https:\/\/utopiabiocon.com\/in\/wp-json\/wp\/v2\/media?parent=3304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}